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Microsoft Dynamics AX Software Review


Microsoft Dynamics AX Strengths and Weaknesses

Competitive positioning in the ERP software market is highlighted with the following strengths and weaknesses.

Dynamics AX Strengths

Dynamics AX 2012 is a dramatic improvement from AX 2009, and features over 1,000 enhancements. Some of the ERP solution's competitive strengths are as follows:

  • Multilayered architecture offers business agility to cater to rapidly changing business requirements
  • A true mixed-mode ERP solution, offering both discrete- and process-based manufacturing functionality
  • Leverage of industry best practices and vertical-market processes through the business process library (BPL)
  • Seamless Microsoft Office integration with Excel, Word, Outlook, and Dynamics CRM, often with one click
  • An enterprise portal that promotes both internal and external collaboration, as companies can share information upstream and downstream to streamline production and delivery
  • A suite of complimentary tools including the Management Reporter, dashboards, balanced scorecards, data warehousing and OLAP collectively deliver a powerful business intelligence solution
  • Role-based configuration allows dashboard creation for specific user functions, such as Kanban scheduling visualization, workflows, dataflows, and task lists, whether using the Windows Client or a web browser
  • A very strong and integrated CRM solution
  • Good global ERP support, with multi-currency and multi-language capabilities
  • An extremely strong global partner network and third party software marketplace
  • Simple upgrade from Dynamics AX 4.0 and AX 2009 directly to AX 2012
  • A overall top competitor in the midrange ERP software market, and a possible tier-one competitor against SAP Business Suite and Oracle in select medium- and large-size enterprises

Dynamics AX Weaknesses

Strategic ERP weaknesses include the following:

  • Software as a Service and cloud ERP options are still limited, and don't compete favorably with pure-play cloud ERP solutions
  • Dynamics AX incurs higher costs and risks associated with partner hosting, due to reduced investments, competencies and resourcing as compared to publisher hosted SaaS ERP solutions
  • The user interface (UI) is satisfactory, but fails to take advantage of the lessons learned from consumer technologies and does not deliver a rewarding user experience
  • Microsoft is extremely behind in recognizing and delivering Enterprise 2.0 and social business solutions
  • Dynamics ERP offers very limited cross-platform support—including narrow support for browsers, operating systems and databases
  • Dynamics AX is no longer well suited to smaller companies, but rather more for midrange and enterprise-level organizations
  • Despite Microsoft's company strategy of aligning along industry markets, Dynamics ERP systems seldom venture into verticals markets. Instead the company relies on its ISV and business partner channels to develop and integrate industry solutions. The strategy is not unreasonable, however, creates a layer of abstraction between the publishers and its customers.
  • The lack of some modules and the fact that some functionalities are provided by partners and third parties can create integration complexity, drive up total cost of ownership (TCO) and impact return on investment (ROI)

Next - Dynamics AX Best Fit & Alternative Products >>

Dynamics AX ReviewDynamics AX ERP ReviewDynamics AX Manufacturing ReviewDynamics AX CapabilitiesDynamics AX Software ReviewDynamics AX Hosting ReviewDynamics AX Strengths & WeaknessesDynamics AX Best Fit & Alternatives


Microsoft Dynamics AX



Microsoft Dynamics AX Software Review



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