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Manhattan Associates Software Review

4 stars Average rating: 4 (from 158 votes)

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Manhattan Associates Best Fit and Alternative Solutions

Manhattan WMoS Sweet Spot
Manhattan Associates supply chain software helps wholesale distribution and retail organizations optimize their supply chain operations holistically, from planning through execution. Short list Manhattan Associates for:

  • Large complex and highly automated 24 by 7 operations requiring real time interfaces to MHE.
  • Flow through distribution centers or cross dock facilities driven by ASNs, inbound appointments, and manifesting outbound truck loads.
  • Large business to business fulfillment centers and distributors driven by allocations for both inbound shipments and large reserve stock inventories.
  • High volume direct to consumer fulfillment centers with active pick inventory, hot and lean replenishment, unit sorting and packing, and outbound parcel manifesting and shipments.
  • Large retail chains looking to save on transportation, handling and administrative costs with regional distribution supply chain models.
  • High volume inbound and outbound operations with multiple dock doors, requiring 1 to 2 hours turn around per trailer.
  • Combined retail supply and distribution life cycle supply chain processes. Manhattan Associates software provides retailers with planning and forecasting tools to accommodate demand for enterprise merchandise planning or item and assortment planning—from the retail distribution center to an individual store.

Manhattan TLM Sweet Spot and Best Fit

  • Companies with an Asian/Pacific Rim presence with multimodal planning and execution transportation needs.
  • Manhattan Associates clients already using or planning on using WMoS with complex transportation needs.
  • When high volume parcel manifesting is required.
  • Companies with high volume multi-leg LTL and TL procurement, routing and load optimization needs, across private and contracted fleets.
  • Companies looking for single integrated transportation solutions from procurement to delivery.

WMoS supports WMS best practices required by large complex and highly automated warehouses, distribution centers and direct to consumer fulfillment centers. TLM global multimodal planning, execution and payment features is ideal for companies using WMoS with complex transportation needs that includes Asian and pacific rim operations.

Alternative Solutions
IT buyers may be best advised to consider alternative supply chain products when:

  • If it comes to comparable WMS features, capabilities and best of breed approaches, consider RedPrairie WM/D, Soften, Tecsys, HighJump, Accellos and Sterling Commerce.
  • For smaller, less complex WMS needs, WMoS is costly and complex to implement and support. Alternatively, consider Manhattan's WMi and SCALE, or WMS solutions that are geared towards your industry or niche requirements.
  • If your global needs take you to Europe, consider Oracle's OTM and JDA's i2 as an alternative TLM.
  • If you are using SAP or Oracle ERP solutions, their WMS and TMS solutions may be a better fit and provide a more seamless integration. Both are mature products that continue to evolve.
  • Manhattan Associates software is not as functionally rich for retail store operations, as compared to its much more comprehensive lifecycle management in the upstream supply chain. Retailers seeking planning and forecasting tools to accommodate demand for enterprise merchandise planning or item and assortment planning may find competitor RedPrairie advantageous.

Concluding Remarks

When it comes to best of breed supply chain solutions, Manhattan Associates is a best of class software solution for large, complex and sophisticated supply chain execution needs. Even if your preference is a fully integrated supply chain management suite, you may still find yourself choosing to implement WMoS or outsourcing to a 3PL that uses WMoS.

While not the largest supply chain software vendor, Manhattan continues to invest a higher proportion of its revenues in research and development than competitors, and show the benefits of deeper software feature sets and more adaptive software technology.

Because of its quality products, large customer base and strong financial position, Manhattan would be a prime acquisition for a company with the cash and the desire to jump start their position in the SCE market. As the global economy recovers, and enterprise software companies return to their M&A growth strategies, Manhattan may become an appealing target. End

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Comments — Comments for this page are closed —
Guest Chris Nichols
  Your review is very good. My company has been using Manhattan Associates supply chain software for years, and I've come to understand that it's a powerful system, but must be used at an enterprise level to get payback. Like most distributors, we previously made decisions and managed business processes around labor, inventory and transportation in relative isolation. This segregation is inefficient, costly and left us without visibility to enterprise-wide operations. We always knew each of these functional areas directly impacts the others, however, didn't have the automation or integration to know to what extent. The Manhattan Associates software implementation was tough, and costly, but ultimately successful. Now we no longer optimize individual silos, which sometimes had the effect of achieving cost savings in the area of effort while also pushing downstream consequences to other areas. Like most distribution center supply chains, we achieved the greatest cost savings by much improved labor allocation and reduced inventory carrying costs. To get the biggest bang for your buck, you really need to view supply chain optimization holistically and integrate your objectives, business processes and decisions enterprise-wide, with a fully integrated supply chain software application. Anything less can achieve departmental or silo efficiencies, but will miss the bigger opportunity.

Guest Barry Islow
  Our company resisted a tier 1 supply chain management system for years, primarily due to cost and legendary implementation failure stories. However, as our indirect sales channel expanded beyond control, we recognized channel proliferation is only going to continue, and we finally reached a point where we had to make the plunge. I continue to see distributors evolve from simple channel distribution, to multi-channel to omni-channel, and suspect that this complexity is what drives most distributors to finally acquire better distribution software automation.

Guest Kenny Higgins
  I agree with the prior comments, particularly that stove-piped systems cannot be successful and both virtual and physical channels have become omni-present. We had that same elusive goal of permitting customers to buy-anywhere, fulfill-from-anywhere and return-anywhere, which of course requires seamless integration across channels. We've largely met that challenge (although it's a continuous work in process) and have also leveraged Manhattan's Distributed Selling/Distributed Order Management (DOM) features which apply customer orders to warehouse availability based on inventory, inventory in transit, and delivery requirements, and further integrates sale order capture and empower up-selling and cross-selling, whether by the sales force, the call center, the retail store, and the web. It's a tough slog, but the only road to achieving customer expectations and staying competitive.

Guest Carl Vanderkooi
  I've been told multiple times over that the biggest cost savings from supply chain software comes from reduced inventory and we've indeed found that to be the case. Without inventory visibility and accurate forecasting, which comes mainly from warehouse management systems, its almost impossible to optimize inventory stocking levels and placement strategies. With supply chain planning software, and multi-echelon inventory optimization, you not only reduce inventory carrying costs, but get more warehouse storage capacity, shorter travel paths and reduce the number of location to location transfers to satisfy order processing.

Guest Stephen Huegen
  Individual silos, such as manufacturing, demand, procurement, transportation, warehousing and POS can no longer be looked at peace meal. An integrated supply chain system, supported by a common platform, is required to bring visibility and efficient operation. This type of software is now table stakes.

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