ERP Search Supply Chain Management Software Supply Chain Software White Paper

Manhattan Associates Evaluation


Manhattan Associates was founded in 1990. The company's initial supply chain software product was a Warehouse Management System (WMS), with which they quickly became a leader in the WMS market. With the acquisition of, Manhattan acquired a Transportation Management System (TMS). Evant was acquired in 2005, expanding Manhattan’s SCM solutions into planning, forecasting and inventory optimization.

Vertical Markets

Manhattan’s customer base includes more than 1,400 customers. The majority of their customers are small to large companies in retail, consumer goods, food, high tech, electronics, and government.

Supply Chain Software Products

Manhattan Associates focuses exclusively on Supply Chain Management software with two product suites: Integration Logistics Solutions (ILS) and Supply Chain Optimization Planning through Execution (SCOPE). Scope is their full featured best in class product.

ILS is a fully integrated WMS and TMS solution with built in optimization for labor, slotting and invoicing. ILS is built on Microsoft’s .Net technology.

The rest of this supply chain software evaluation focuses on SCOPE, their full featured solution for use in high volume applications.

SCM Features

Software Architecture and Cross Application Solutions — The Manhattan Associates shared functionality suite of applications is called Platform Application and the cross functionality suite is called X-Suite. Platform Application features include:

  • Landed Cost collects, optimizes and allocates Supply Chain Management cost
  • Supply Chain Intelligence tracks KPIs and presents results through Manhattan’s dashboard
  • Supply Chain Visibility allows users to define views and filter SCM activities
  • Supply Chain Event Management schedules, sets milestones and escalates issues

X-Suite features:

  • Flow Management is a planning integration tool
  • Extended Enterprise Management collaborates with trading partners

Sales and Operation Planning — Manhattan does not support a full featured S&OP solution. They do support an integrated view of a demand forecast and item level planning.

Demand Management — Manhattan provides multiple forecasting models and auto picks the best-fit for each item. Other planning tools are for retailers and include software for multi-channel, assortment, store cluster and promotional planning.

Order fulfillment is managed with Distributed Order Management Module.

Supply Management —

Strategic Network Planning – Not Supported

Distribution Planning – Not Supported

Replenishment – The Manhattan software product is called Multi-Echelon Inventory Optimization and consolidates multi-location replenishment.

Vendor Managed Inventory – VMI replenishes customer inventory based on stock and sales data sent to the vendor.

Procurement Management – Not Supported

Warehouse Management —

Yard Management – Features include:

  • Guard Check In and Out
  • Expediting Critical Loads
  • Visibility to Inbound and Outbound Trailers
  • Scheduling Trailers to Dock Doors
  • Trailer Appointments and Scheduling

Inbound Processing – Trailer appointments interface with yard management to dynamically schedule shipments. Pallet and carton auto-identifications are matched to the supplier’s ASN and a receipt is auto generated. Based on user defined strategies and polices, the put-a-way functionality directs the storage of goods to bin locations, pick and pack or shipping for cross docking.

Outbound Processing – A user can plan picking and schedule outbound shipments. Outbound processing includes shipment consolidations, trailer loading and generating ASNs, invoices and delivery documents.

Cross Docking – Inbound goods can be directed to the outbound process with outgoing to interim warehouse storage location. Expected receipts can be checked and matched for cross docks opportunities.

Value Added Services – Supports value added services for inbound or outbound shipments, including pick and pack, labeling and kit assembly.

Storage – Inventory tracking includes country of origin, lot number and serial number. Slotting optimization uses product information and a broad set of policies that determine best warehouse location.

Transportation Management

Planning – Features include:

  • Least Cost Analysis
  • Multi Modal Options
  • Service Level Optimization
  • Zone Routing
  • Carrier Selection
  • Multi-stop Consolidation
  • Cross Docking
  • Load Configuration

Dispatch – Based on load, pickups, modes of transportation, and route optimization, the dispatcher performs the following:

  • Assigns carriers to routes
  • Produces Shipment Documents
  • Generates EDI transactions

Visibility is provided through the shipment lifecycle.

Freight Charges and Settlements – Features include support for audits, invoice matching, freight claims, cost allocation, carrier performance and payments.

Fleet Management – A key feature of fleet management is optimizing the mix of private assets and common carriers.

Supplier Relationship Management — Not Supported.

Customer Relationship Management — Not Supported.

Supply Chain Software Strengths and Weaknesses

Manhattan’s supply chain software strengths are its best in class WMS and TMS and should be considered for any SCM initiative looking at WMS and TMS.

Manhattan’s weakness is the absence of CRM and SRM products. Without an integrated suite of products, Manhattan is at a disadvantage when competing against suite vendors such as Oracle and SAP.

Manhattan’s line up of SCM planning products is narrow and lacks robust features. S&OP and demand management lack the multi-level and the longer horizon planning structure of other marketing leading supply chain software vendors, and they do not address demand shaping. Supply management supports replenishment features, but lacks support for other areas of supply management.

Manhattan’s Software Architecture and Cross Application Support lacks the robust features, functionality and extensibility of several other vendors.

Next - Oracle SCM Software Review >>

Supply Chain Software GuideSupply Chain Management ExplainedSupply Chain Management StrategySupply Chain Software BenefitsSupply Chain Software PitfallsSupply Chain Software SelectionSupply Chain Software ImplementationSupply Chain Software OptimizationSupply Chain Software Vendor EvaluationHighjump Software Reviewi2 Technologies ReviewInfor Supply Chain Software ReviewJDA Software ReviewManhattan Associates ReviewOracle Supply Chain Management ReviewRed Prairie ReviewSAP Supply Chain Software ReviewSupply Chain Software Glossary




Supply Chain Software Guide



Follow Us

Follow Us on Twitter

Google Groups
Join Us on Google
LinkedIn Community
Facebook Community


Home   |  ERP  |  Manufacturing  |  Supply Chain  |  HR Payroll   |  CRM  |  Blog